Survey Suggests People With Diabetes Seek Empathy, Personalized Care

Medwire News reported that in a survey involving 1,190 people with diabetes, researchers discovered several areas where respondents “wished for greater knowledge or different behavior from their healthcare providers.” For instance, “the respondents often felt that their healthcare providers had an incomplete understanding of the barriers they faced when managing their diabetes,” and “they also wished healthcare professionals had more insight into how difficult it can be to put recommendations into practice.” In addition, “respondents expressed frustration at being given very generic advice, especially lifestyle advice, without any attempt to tailor it to the individual, discuss alternative options, or to provide ‘instructive support’ to help them put advice into practice.” Still, researchers stressed that “a third of the study participants described very positive healthcare experiences, implying that ‘many of these needs can be met and depend largely on the health professional’s training and attitude.’” The findings were published online in Diabetic Medicine.

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